Privacy policy

Last updated: September 17, 2026

OONWOKK BRAND (“OONWOKK,” “we,” “us,” or “our”) operates this clothing store on Shopify. This policy explains how personal information is handled when you browse our collections, purchase clothing, or contact us. OONWOKK is responsible for the personal information it processes for the purposes described here.

Information we collect

  • Orders and contact details: your name, email address, telephone number, billing and delivery addresses, purchased items, sizes, payment status, and order history.
  • Payment and account information: information needed to complete payment and manage an account, where used. Payments are processed through Shopify and the payment providers you select.
  • Messages: information you send to customer support, including order questions and photographs of damaged items.
  • Device and browsing data: IP address, browser and device identifiers, pages viewed, cart activity, and interactions collected through cookies and similar technologies.

We receive information directly from you, automatically when you use the store, and from Shopify, payment providers, delivery providers, and other services involved in your shopping experience.

How we use information

We use information to process payments, fulfill and deliver orders, provide order updates and support, remember shopping preferences, maintain and improve the store, prevent fraud, and meet tax and other legal obligations. We may also use shopping activity for marketing and personalized advertising. Where consent is required for marketing or non-essential cookies, we rely on that consent.

Sharing and Shopify

We share information with Shopify and service providers as needed for hosting, payments, fraud prevention, analytics, customer support, and shipping. Information may also be disclosed at your direction, to comply with legal requirements, protect rights, or support a business transfer subject to appropriate safeguards.

Our Shopify setup includes enhanced services that may use interactions with this store, other merchants, and Shopify to improve services and support personalized advertising. Shopify is responsible for its own processing for those purposes. Read the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal for information and choices.

Cookies, advertising, and your choices

Cookies support the cart, checkout, security, preferences, analytics, and advertising. You can use available cookie controls and your browser settings to manage cookies; disabling essential cookies may affect checkout. Sharing identifiers and browsing activity for advertising may be treated as a “sale” or “sharing” under applicable privacy laws.

Use our data-sharing opt-out page to request an opt-out of sale, sharing, or targeted advertising. Where required, Global Privacy Control is treated as an opt-out signal for the browser and device sending it, and for an associated Shopify account where Shopify can make that connection. Other browser “Do Not Track” signals are not currently recognized. Marketing emails include an unsubscribe option; necessary order messages may continue.

Your privacy rights

Depending on your location and the laws that apply, you may request access to, a copy of, correction of, or deletion of your information; object to or restrict processing; withdraw consent; limit certain uses of sensitive information; or opt out of sale, sharing, and targeted advertising. Contact oonwokk@gmail.com to make a request or appeal a decision. We may verify your identity and an authorized agent’s authority. We will respond within applicable legal time limits and will not discriminate against you for exercising your rights. You may also complain to your local data-protection authority.

International processing and legal bases

Your information may be processed in the United States and other countries where Shopify and our service providers operate. Where European or UK data-protection law applies, we process information to fulfill our contract with you, meet legal obligations, pursue legitimate interests such as security and service improvement, or act on your consent. Required safeguards for international transfers may include adequacy decisions or approved standard contractual clauses.

Retention, security, and children

We keep information for as long as needed for orders, support, business records, legal obligations, and disputes, then delete or de-identify it as appropriate. We use reasonable safeguards, but no system is completely secure. Do not email full payment-card details. This store is not directed to children, and we do not knowingly sell or share information about children under 16. Contact us if you believe a child has provided personal information.

Updates and contact

We may update this policy as our store or practices change. The date above identifies the latest version, and we will provide additional notice when required. For privacy questions or requests, contact OONWOKK BRAND at oonwokk@gmail.com.